Foreign Bazaar is committed to protecting the privacy of our customers. We ensure that customer information collected on Foreignbazaar.com is to be used for informational purposes only. Personal and order information will not be shared, rented or sold to anyone. All personal and order information submitted through our website is secured through a Secure Sockets Layer (“SSL”) authentication to guarantee the confidentiality of online transactions made on our site.
Why We Collect this Information and How it is Used
Foreign Bazaar collects and uses customer information to offer our customers discounts, special promotions, product information and to better serve our customer’s needs. Billing and Shipping information is collected for obvious reasons. If there is a problem with an order, we use this information to contact the customer. We at Incense Warehouse want to maintain the best quality merchandise and create a perfect customer experience while shopping our site and purchasing our products.
Email List Removal
We use the email addresses collected to send our customers Order Confirmations, Invoices and Tracking Information. Additionally we may send our customers announcements about discounts, special promotions or product information. If you choose not to receive these email announcements, each newsletter we send out has a link to unsubscribe.
For further questions or comments, either call us on 215 567 3025) or use our contact us page.
Foreign Bazaar
1921 Chestnut Street, Philadelphia PA-19103
Info @ foreignbazaar.com
215 567 3025
By using Foreign Bazaar.com or by purchasing products from Foreign Bazaar, you agree to the collection and use of information as set forth in this privacy policy. This policy may be updated by Foreign Bazaar at any time. If and when this policy is updated, all changes will be posted on this page so that you are always aware of what information is collected and how it is used.
REFUND AND EXCHANGE POLICY
, customer satisfaction is our highest priority.
You may return items within 7 days of delivery for a refund on anything you are not completely satisfied with, minus a 20% restocking fee. Shipping charges, however, will not be refunded and on orders where free shipping was received, actual shipping charges paid by Foreign Bazaar will be deducted from the refund issued.
Return Item Conditions
It should be in the original packing, free from any sticker, price tag, writing or any kind of modification.
Item(s) must be in the condition you received them and in the original box and/or packaging.
Items that have been used cannot be returned.
Customer is responsible for return shipping charges.
Original shipping costs are not refundable.
Once your return is received and inspected by us, your refund will be processed and credit will be applied to your credit card or to your customer account, whichever you prefer.
Incorrect Items
In the event that you receive an incorrect item due to our error, please e-mail us the following information
Order ID # or Invoice #
Item Code & Quantity
Photo(s) of all incorrect items
If after review of the photo(s) we find that you have received a wrong item, then we will make arrangement to have the wrong item returned to us.
After review of the actual item we will issue a credit or provide an exchange.
Please note that an exchange may not be possible for some items. In that case, credit will be applied to your credit card or to your customer account, whichever you prefer.
Damaged Items
In the event that you receive a broken or damaged item due to manufacturer error, Please e-mail us the following information
Order ID # or Invoice #
Item Code & Quantity
Photo of all damaged items
If after review of the photo(s) we find that you have received a damaged item, then we will make arrangement to have the item returned to us.
After review of the actual item we will issue a credit or provide an exchange.
Please make a note that a replacement may not be possible for some items. In that case an exchange can be made. If not, credit will be applied to your credit card, PayPal or to customer account, whichever you prefer.
When losses involve damaged or missing cartons, please contact the delivery carrier (UPS or USPS) for instructions on filing a claim first!
Any other discrepancy such as missing items should be reported to Foreign Bazaar. within 7 days of receipt of goods.
No merchandise will be accepted for return without prior authorization.
International Order Returns
All international sales are final and can not be returned.
Products authorized for return must be 100% complete, in re-salable condition.
Our shipping address for all exchanges and returns is:
Foreign Bazaar
1921 Chestnut Street
Philadelphia, PA-19103
Once we have received and processed the returned item(s), we will notify you via email of your refund. In most cases, we will issue a refund in the same form of payment used for your original order.